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| E-Rapport: Secrets of Creating Rapport through Email | by Jennifer Bryant, M.A. | |
| Towards and Away From at “Tech X” | Ralph Costantini | |
| French Executives Head Back to School | by A. Craig Copetas | |
| Return On Investment | by Lara Ewing | |
| “Only Your Hairdresser” | How NLP training is useful in customer service businesses | |
| Money | by Kris Hallbom and Armand D’Alo | |
Getting Right To Business: